Shipping & Returns

For shipping and return Q&A, click here.

SAME DAY SHIPPING M-F BY 2PM EST AND SAT 9AM EST CUTOFF

USPS orders received by 2pm EST Monday through Friday and by 9am EST Saturday will ship same day.

SAME DAY SHIPPING- EXTENDED TIME M-F 4PM CUTOFF-MUST PICK UPS AS SHIPPING OPTION!

UPS orders received after cutoff time between 2pm-4pm EST Monday through Friday will ship same day.

 

*Orders received after cutoff times, on Sundays and holidays will ship on the following business day.

For overnight & international shipping quotes, click here or send us an email at support@zuluvape.com

Returns

We strive to sell the best products from the best manufacturers. Returns are evaluated on a case by case basis.  Return shipping is at customer's expense unless a defective product.  

All sales are final. No refunds.

In the unlikely event you receive the wrong a product that does not match what you've ordered, please contact us.

Warranty

Most products are warrantied for 7 days beginning the day item was marked delivered. Products are not warrantied against misuse or damage, regardless if damage was accidental or not.  If your product was damaged during shipping, please contact us with your order number for assistance.    

If you have issues with your purchase after any applicable warranty period, please contact us or send us an email and we will do our best to assist you.

***ALL OF OUR E-LIQUIDS ARE U.S. MADE***

E-LIQUIDS AND DISPOSABLES MAY OR MAY NOT CONTAIN NICOTINE. EACH BOTTLE OR DISPOSABLE DEVICE WILL STATE THE NICOTINE CONTENT.

 

***ONCE AN ORDER IS MARKED AS DELIVERED (TRACKING), WE ARE NOT RESPONSIBLE FOR A LOST/STOLEN PACKAGE. PLEASE MAKE SURE YOU PUT THE CORRECT ADDRESS IN THE SHIPPING ADDRESS***